Returns

For a return request (RMA) to be accepted, it must meet all of thee following criteria:

A return request must be submitted within 7 days of receiving goods.

  • The goods must be unopened and in the original packaging.
  • We must receive the goods within 14days of the order date.

To submit a return request, please complete the form below or email linzai@linzaibeauty.com quoting the order number and words “RETURN REQUEST” in the subject line.

If accepted, we can offer a refund or exchange. Shipping costs to return the goods to us will not be refunded.

All refunds will be sent to the card/ paypal account used to purchase the goods.

We reserve the right to refuse an exchange or refund request if the goods are not suitably sealed or have been damaged.

ORDER HISTORY

 

PRODUCT INFORMATION

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